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Legal / Terms & Conditions

Please read carefully through our Legal section
Home / Legal / Terms & Conditions

To review each legal section, please click on each girder.

Contractual Partner
Velvenoir is a brand of
Firma DLS Schafer GmbH
Auerspergstraße, 37
5020 Salzburg
Österreich
Contact:
E: info@velvenoir.com
Phone: +442032899795
W: www.velvenoir.com
Legal Court is located in Salzburg, Austria
Companiesregister No: 418192p
Tax & Revenue Office: Stadt Salzburg
VAT No.:  ATU 68762519
This website is hosted by DLS Schafer GmbH
Photocredit: Merten Riesner (www.mertenriesner.com)

We at Velvenoir take the topic with regards to your intellectual property rights as an very important one. For us at Velvenoir (“Velvenoir”) as are our rights and those of third parties. As described in the Legal section for our website, at www.velvenoir.com (the “Site”), we do not tolerate intellectual property infringement or unlawful, threatening or obscene content or conduct by users of the Site. We may make changes to this policy in the future. If we make material changes, we will post the amended policy on our Site and notify you through an announcement on our home page, by email, or other means that we deem appropriate. Your continued use of the Site following such notification will constitute your consent to these changes.
Please note, content provided by our artists and interior designers is property of the person / firm provided.

The Velvenoir Security
We at Velvenoir take security very seriously and we are committed to maintaining your trust. We value your privacy and strive to maintain a secure platform. Please see our Privacy Policy for details on what data we retain and how we use such data. If you have any further questions please don’t hesitate to contact us via info@velvenoir.com.
 
REPORTING ISSUES
If you encounter any security issue with Velvenoir or any of our websites or applications, you may contact our team directly by emailing us at info@velvenoir.com. Someone will be in touch, shortly and fix any occurring issues for you.
 

First of all, thank you for using Velvenoir. The following following Terms of Use (this “Agreement”) is an agreement between you and Velvenoir which operates under DLS Schafer GmbH. (“Velvenoir”or “we” or “our” or “us”) that governs your use of the Velvenoir website, products and services (collectively, the “Services”). By accessing or using the Services in any manner, you accept and agree to be bound by these Terms of Use. Please read these Terms of Use carefully, and feel free to contact us anytime if you have any questions about these Terms of Use or your use of the Services.

Basic Terms
This Agreement applies to your use of the Services whether or not you register for an account at Velvenoir, and whether you use the Services to browse, search, buy, share or otherwise. You may use the Services only if you can form a binding contract with Velvenoir and only as permitted by law. You may not access or use the Services if you are under the age of 16. If you are accepting this Agreement on behalf of a business or other entity, you represent and warrant that you are authorized to bind the entity to this Agreement, in which case the terms “you” and “your” in this Agreement will refer to the entity. Certain areas or features of the Services may be subject to additional or separate terms and conditions posted on the Services or otherwise made available to you in connection with such areas or features. By accessing or using such areas or features, you agree to comply with any applicable terms and conditions.
License and Account
We grant you a limited, non-exclusive and non-transferable license to use the Services as they are provided to you by Velvenoir, in the manner permitted by this Agreement. In order to use certain features of the Services, you will also be required to register for an Velvenoir account. You agree to provide only accurate and true information in connection with your account and to update your information as necessary so it is always accurate and current. You may not rent, sell or transfer your account to any third party. You are responsible for keeping your password confidential and for any and all activities that occur under your account or password. You agree to notify us immediately if you suspect or become aware of any unauthorized use of your account or other breach of security on the Services.
Privacy Policy
Please read our Privacy Policy, which describes how we may collect and use your information when you use the Services. Our Privacy Policy is incorporated into and considered a part of this Agreement, and can be viewed at: www.velvenoir.com/privacy-policy. By using the Services, you agree that your information may be collected and used in accordance with our Privacy Policy and this Agreement.
Proprietary Rights
All Content is owned by Velvenoir or by others who have licensed their Content to us otherwise, we state an appropriate link to the used work, and is protected by the European and International copyright laws, trademark laws and/or other proprietary rights and laws. As between you and Velvenoir, Velvenoir owns and retains, solely and exclusively, all rights, title and interest in and to the Services, all Content that we create or make available to you through the Services, and the look and feel, design and organization of the Services, including but not limited to any and all copyrights, trademark rights, trade secret rights, patent rights, moral rights, database rights and other intellectual property and proprietary rights therein.
Trademark
The trademarks, service marks, logos and trade names displayed on or in connection with the Services are the registered and unregistered trademarks and service marks of Velvenoir or third parties in Austria and/or other countries. Your use of the Services does not grant you any ownership over any Content, and except for the limited license and permission to access and use the Services that we grant you under this Agreement, your use of the Services does not grant you any license or permission under any copyright, trademark or other intellectual property rights of Velvenoir or any third party, whether by implication, estoppels or otherwise. We reserve all rights not expressly granted to you in this Agreement.
Use of Content
You may view Content within the Services for your own personal, internal use in connection with your use of the Services, in accordance with the normal functionality and restrictions of the Services. We may also provide interactive features that enable you to post or share certain Content in a way that will be accessible to others, in which case you may use such features to post or share such Content, but only in accordance with the normal functionality and restrictions of such features; and such features do not imply any further permission to use any Content in any other manner. Except as expressly permitted in this Agreement, you agree not to reproduce, distribute, adapt, modify, translate, create derivative works from, publish or otherwise use any Content for any purpose without express prior written permission from Velvenoir or the applicable rights holder. Any commercial exploitation of any images or other Content without express prior written permission from us or the applicable rights holder is strictly prohibited.
APPLICATIONS
As part of the Services, we may offer applications that can be downloaded from the iTunes App Store or which we otherwise make available to you. Your use of our applications is subject to this Agreement, our Privacy Policy, and any additional terms and conditions such as license agreements that we make available to you in connection with our applications, for example, by posting them to the iTunes App Store. If there is any conflict between any such license agreement and this Agreement, the relevant provisions of the license agreement will apply as relates to your use of the application, but not to your use of any other features of the Services. You agree that we may update any applications or other software that we make available to you without notice, at any time and in our sole discretion, and that this Agreement will apply to any updated versions
OTHER WEBSITES AND SERVICES
The Services may provide links and features that enable you to access other websites or services that are not owned or controlled by us, and other websites or services may provide links to the Services. Such links and features are for your convenience only and do not constitute or imply any endorsement or warranty by us with respect to any such websites or services or any information, materials, goods or services on or available from any such websites or services. You agree that your use of any such websites or services is solely at your own risk. You agree that we will not be liable or responsible, directly or indirectly, for: (i) the availability of any such websites or services; or (ii) any loss or damage caused or alleged to be caused by or in connection with the use of or reliance on any information, materials, goods or services on or available from any such websites or services.
Changes to this AgreementWe reserve the right to change this Agreement from time to time in our sole discretion, including the right to change, modify, add or remove any part of this Agreement. Unless we make a change for legal or administrative reasons, we will provide you with 14 days notice before the updated version of this Agreement becomes effective. You agree that we may notify you of any changes to this Agreement by posting the updated Agreement on the Services, and each user should review this Agreement periodically to be informed of any changes. Any changes to this Agreement will be effective when posted on the Services or at such later date as may be specified in the updated Agreement. By continuing to use the Services after any changes to this Agreement become effective, you agree to be bound by such changes. Changes to this Agreement will not apply to claims or disputes that arose before the changes became effective, all of which will remain subject to the terms and conditions in effect at the time that such claims or disputes arose.
Changes to the serviceThe Services are updated frequently and their form and functionality may change without notice. We reserve the right to change, update, add, remove or discontinue any aspect or element of the Services, including but not limited to the appearance, design or functionality of the Services (or any part of the Services), in whole or in part, temporarily or permanently, with or without notice, at any time and in our sole discretion. You agree that we will not be liable to you or any third party for any changes to the Services.
Entire AgreementThis Agreement, including our Privacy Policy and any other terms and conditions incorporated into this Agreement by reference, together with other written agreements that you may enter into with Artsy regarding the Services, including but not limited to our Conditions of Sale, constitutes the entire agreement and understanding between you and Velvenoir regarding the Services, and supersedes and cancels any prior or contemporary written, oral or electronic communications, statements or understandings between you and us with regard to the subject matter of this Agreement. You and Velvenoir agree that if any provision of this Agreement is found by a court of competent jurisdiction to be invalid or unenforceable for any reason, that provision will be enforced to the maximum extent permissible and all other provisions of this Agreement will remain in full force and effect.

Welcome to Velvenoir.com and Thank you for visiting our platform. DLS Schafer GmbH, the owner of Velvenoir.com (“Velvenoir”) is committed to providing you an enjoyable experience while maintaining your privacy. The information that we collect and store, helps us to enhance your shopping and browsing experience and provide you with information that is specific to your needs and preferences. Please read this entire Privacy Policy which will inform you about the types of information we collect, as well as how we will store, use and protect such information. By visiting the Site, you are agreeing the terms of our Privacy Policy. This privacy policy (the “Privacy Policy”) covers the Velvenoir website (the “Site”) located at www.velvenoir.com and is part of our Terms of Use Agreement.
What we collect and how Velvenoir (the site) uses the information collected:

Personal Information that you provide Velvenoir, Velvenoir collects the personal information that you provide us voluntarily, which includes your name and email address, when you send us a message or subscribe to our newsletter. If you are a listed and approved designer user of the site, this information also includes your contact and other business related information, which you provide to us voluntarily.
Contacting Velvenoir or one of our team members / artists. If you choose to contact the above mentioned, through the Site, we will collect the data you provide to us voluntarily on the contact submission form, which includes your name and email address. We will use this information to respond to your inquiry.
Newsletters. If you choose to sign up for our newsletters, we will collect the data you provide to us voluntarily on the online forms, which includes your name and email address. We will use this information to send you our weekly email newsletter.
We use a third party service provider to distribute our newsletter, and we share your name and email address with that service provider for this purpose. If you no longer wish to receive the newsletter, you may unsubscribe at any time by following the instructions contained in the email distributing the newsletter.
Cookies; Aggregated Data that is automatically Collected. When you visit the Sites, we automatically collect certain aggregate information about how our Sites are being used. This information may include your IP address, the date, time and pages that you visit on the Sites, and other information related to your visit and use of the Sites. Your information may be combined with the information of other users and we may use it to improve the Sites, learn more about how the Sites are being used, and provide you with more relevant advertising.
Like most websites, the Sites may place a “cookie,” or small text file, in the browser of a visitor’s computer. This cookie is stored on your computer and will assign you a unique number that allows Velvenoir to save information so that the information does not need to be re-entered by you. You can generally remove these cookies by following directions provided in your Internet browser’s “help” file and you can also configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. If you choose not to allow us to place a cookie on your hard drive, you may be restricted from some pages and services on the Sites.
We may also work with third parties, including Google, that place cookies or “web beacons” (electronic images placed in the code of a web page that monitor online traffic patterns) on the Sites. These companies collect and provide to us certain aggregate information about your visit to the Sites, including your IP address. This aggregated information, which we do not tie to your personal information, helps us operate our Sites and provide you a better experience. For more information about Google Analytics, and Google’s privacy policy, seehttp://www.google.com/intl/en/analytics/privacyoverview.html.

We protect your information
Velvenoir uses reasonable precautions to protect your personal information and to store it securely.  The server on which we store personal information is kept in a reasonably secure environment. You should be aware, however, that no method of transmission over the Internet or method of electronic storage is 100% secure.
This Policy may change in the future
Our privacy policy may change in the future. We encourage you to review this page periodically to understand our policy regarding our collection and use of personal information, and to contact us at info@velvenoir.com  if you have any questions or concerns. If we change this privacy policy in any material manner, we will post the amended policy here and/or notify you by email or other means that we deem appropriate. Your continued use of the Sites after notification of material changes to this privacy policy constitutes your consent to the changes.

SALES OF FURNITURE & ART
All sales acquired through the IXA App are final unless damage occurs via shipping or transportation.
SHIPPING
Please note, shipping the acquired goods are not included within the provided retail price.
SALES TAX (USA)
When using the IXA App within the United States based on the State the appropriate Sales tax will be added onto the retail price is given within the IXA App.
ENQUIRIES THROUGH THE IXA APP
The IXA & VELVENOIR team will be happy to assist you with additional information, colours, sizes, commissions etc in order for you to find the perfect piece of art/furniture for your home.
 


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